Government Solutions: A Public Administration Perspective on Openness and Truth-Telling
In the highly complex realm of public administration, trust in the government is the fundamental currency. Citizens should believe that their public institutions act in their best interests based on reliable information. This is precisely when the paramount imperative of cultivating a culture of openness in public administration should take on its greatest urgency. Why Openness Matters Psychological Safety: Employees who feel safe enough to speak up about their concerns and contribute new ways of doing things promote more responsive and honest public service. Diversity of voices: Because people are present and tolerate differing viewpoints, many more voices are heard and understood. Better policies and solutions are developed to address the needs of the whole society. Open Dialogue with Citizens: When decision-makers engage in dialogue and openly discuss the ‘why’, citizens are more willing to be involved and work on developing solutions. From Openness to Truth-Telling A cultu